Shipping Policy
**AYURVITAM STORE - Shipping Policy**
At Ayurvitam Store, we strive to ensure timely and safe delivery of your orders. Please read our shipping policy carefully to understand the terms of delivery.
### 1. **Shipping Locations**
- We deliver across all major cities and towns in India.
- For remote or rural locations, delivery times may vary. In case we are unable to deliver to your address, we will inform you at checkout.
### 2. **Shipping Charges**
- **Standard Shipping**: Free shipping on orders above ₹500. For orders below ₹500, a standard shipping charge of ₹20 will be applied.
- **Express Shipping**: Available at an additional charge of ₹150 for faster delivery (only available for select pin codes).
### 3. **Delivery Time**
- **Standard Shipping**: Orders are typically delivered within 5-7 business days from the date of dispatch.
- **Express Shipping**: Orders are typically delivered within 2-3 business days from the date of dispatch.
- Delivery times may vary depending on your location and any unforeseen factors such as public holidays, strikes, or natural calamities.
### 4. **Order Processing**
- All orders are processed within 1-2 business days. Orders placed after 5 PM or on weekends/holidays will be processed on the next business day.
- Once your order has been dispatched, you will receive an email/SMS with the tracking details.
### 5. **Order Tracking**
- After your order has been dispatched, you can track the shipment using the tracking link sent to your email or SMS.
- You can also track your order through the “My Orders” section of your Ayurvitam Store account.
### 6. **Undelivered or Delayed Orders**
- In case of delays beyond the estimated delivery time, please contact our customer support team at support@ayurvitamstore269@gmail.com. We will provide updates and work with the courier partner to resolve the issue.
- If the order cannot be delivered due to incorrect address details provided by the customer, additional charges may apply for re-shipment.
### 7. **Cash on Delivery (COD) Orders**
- COD is available for select locations. There may be an additional handling charge for COD orders, which will be communicated at checkout.
- Orders placed with COD will require payment at the time of delivery.
### 8. **Damaged or Missing Items**
- If you receive a damaged package or if any items are missing from your order, please notify our customer support team within 48 hours of receiving the delivery.
- Please provide clear images of the damaged item(s) and packaging for us to resolve the issue promptly.
### 9. **International Shipping**
- Currently, Ayurvitam Store only ships within India. We do not offer international shipping at this time.
### 10. **Change of Address**
- If you need to change your shipping address after placing an order, please contact us immediately. Address changes can only be made before the order is dispatched.
If you have any questions or concerns regarding our shipping policy, feel free to reach out to us at support@ayurvitamstore268@gmail.com
**Note:** Ayurvitam Store reserves the right to update or modify this shipping policy at any time. Any changes will be reflected on our website.